wagamama - Winchester

Wagamama is a favourite, friendly staff and very allergy aware! The manager takes your order and the head chef prepares it separately. Unfortunately, this did mean mine and my partner's meals arrived at significantly different times as we arrived at a busy time (his came when my order was being taken!). However, as a frequent visitor I can say this was very much an exception and the staff were extremely apologetic for the delay! They were also able to modify one of the non gluten dishes and removed the prawns.

Recommended Dish

Shu's shiok chicken, pad thai

Some people will never know how much their kindness and calming nature has on others. This was our first time taking our 3YO to eat out (without us pre-providing his food) with a severe peanut allergy. The manager was amazing and showed us everything on an iPad as well as explaining their processes. He was the only one to serve us all our orders (he felt it should all be cooked the same way in case we share plates) and made us feel so calm! We have been to other Wagamama’s and they are great in the whole for allergies but this branch has my heart for just simply ‘getting it’. Thank you a million times over!

Menu Top Tips

iPad of allergens available on request

Venue Top Tips

Once you mention an allergy, a manager is the only person to serve you from then onwards.

Recommended Dish

Katsu curry, Katsu salad

We have eaten at Wagamama numerous times and have had unfailingly great experiences. My daughters both have allergies and they are both safely and well catered for, so much so that I am happy for them to eat at Wagamama with their friends. Wagamama has recently removed all peanuts from its menu and all dairy which makes us feel safer and reassured. If you mention allergies the manager will take the order, double checking all ingredients, taking responsibility to tell the chef and even serve the food. This attention to detail is exceptional. My youngest has a sesame and egg allergy too which you might think would be an issue at Wagamama but we’ve never had any hiccups and I can confirm that as a chain they take dealing with allergies both in their stride but also seriously. I highly recommend Wagamama as a good destination based on the branches I have visited.

Recommended Dish

Mini chicken katsu with amai sauce for children