Amazing staff who went above and beyond!
23.07.2022
by The Allergy Life
by The Allergy Life
- Peanuts
- Sesame
- Tree nuts
- Gluten
- Pea
- Lentils
- Legume
I had the BEST experience at Vista Restaurant at Heights of Abraham today!!! On my booking I stated my allergies, when we arrived they greeted us and said they had already sifted the menu and checked all ingredients that morning with the chef - they did this because my allergies aren’t top 14. I love that instead of saying the typical “ we can’t know as it’s not top 14”, they made the effort and time to look through all the ingredients prior to me arriving. I was served by Jane (who was great , she wrote everything down and seemed to have a good understanding and knowledge on serving people with allergies and the additional steps needed!) She went above and beyond double checking and coming back to tell me updates!! Love that the condiments where all sealed packets with the ingredients on !!
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So so much for family’s up there! Loved it 
Venue Top Tips
- Pre book as can get really busy and this also gives you a chance to flag up your allergies!