Big Easy Kings Road - Chelsea

The Big Easy is an American themed BBQ and seafood restaurant with a laid back vibe. Its signature dishes are lobster, crab, shrimp and ribs. The restaurant’s rustic decor is modelled on American Gulf Coast crab-shacks, with dark wood panelling, exposed brick and colourful memorabilia adorning the walls. We visited with a group of friends and our party included my son, who has nut and sesame allergies. Upon arrival, we were greeted by the host, who provided us with an allergen menu. We were surprised to see that none of the dishes contained any nuts or sesame. As a precaution, we asked her to talk to the chef directly to verify that it was safe for my son to eat there. We were delighted when she returned to confirm that all dishes were completely nut and sesame free. It’s worth noting that the restaurant has a general disclaimer at the bottom of its main menu stating ‘’WE TAKE ALL STEPS POSSIBLE TO ENSURE THAT WE CAN PREPARE DISHES THAT ARE FREE FROM ALLERGENS. WE PROCURE OUR INGREDIENTS FROM APPROVED SUPPLIERS ONLY AND ARE AWARE OF EACH INGREDIENT WITHIN EACH DISH. WE STORE OUR FOOD INGREDIENTS AND PREPARE OUR DISHES IN A MANNER THAT TAKES ALL STEPS TO AVOID ACCIDENTAL CROSS CONTAMINATION WITH ALLERGENIC INGREDIENTS. FURTHERMORE, WE TRAIN OUR FRONT OF HOUSE TEAMS TO BE AWARE OF THE IMPORTANCE OF MANAGING ANY ORDERS OF AN ALLERGENIC NATURE. WE ARE THEREFORE CONFIDENT THAT OUR PROCEDURES CAN GUARANTEE THAT GUEST ORDERS CAN BE PROVIDED FREE FROM SPECIFIC ALLERGENS. HOWEVER, WE DO HOLD ALLERGENIC INGREDIENTS WITHIN OUR KITCHEN AND THERE IS THE POSSIBILITY THAT THERE MAY BE SOME SMALL AMOUNT OF ACCIDENTAL ALLERGEN CONTAMINATION WHICH MAY BE BEYOND OUR CONTROL. AS SUCH, SHOULD YOU OR ANY GUEST HAVE A SEVERE SUSCEPTIBILITY TO ANY ALLERGEN WE WOULD RECOMMEND THAT YOU DO NOT EAT WITHIN OUR RESTAURANT.’’ Our waiter was friendly and efficient. When he took our order, he spoke directly to the chef to confirm that my son’s selected dishes were safe. Our food was good and portion sizes were huge. We didn’t have any room for desert so can’t provide feedback on those (although we tend to avoid desserts in restaurants in general with a nut allergy).